What is Uva Wine Shop?
How can I contact Uva Wine Shop?
You can contact Uva Wine Shop via the following:
- Online chat, available in the lower right corner of your screen on all our website's pages;
- Email address: email@example.com;
- Phone number: +351 223 221 010 (from 9:30am to 13pm and 2pm to 5.30pm, Monday to Friday, GMT+1, Fixed-Line National Network);
- Whatsapp: +351 910 989 898 (from 9:30am to 13pm and 2pm to 5.30pm, Monday to Friday, GMT+1).
Do you have actual stores?
What advantages do I have when registering with Uva Wine Shop?
How do I order on Uva Wine Shop?
How long until I receive my order?
After being shipped, orders will normally take the following time to be delivered to you:
- Between 48 and 96 hours on mainland Portugal;
- Between 3 and 4 working days to mainland Spain;
- Between 4 and 6 working days to France, Germany, Luxembourg, Belgium, the Netherlands and Austria;
- Between 8 and 14 working days to the UK (only 6 bottles can be shipped at a time);
- Between 5 and 9 days to Hungary, the Czech Republic, Slovenia, Poland, Denmark, Slovakia, Lithuania, Italy, Croatia, Sweden, Estonia and Latvia;
- Between 9 and 11 days to Finland;
- Between 11 and 15 days to the Republic of Ireland (only 6 bottles can be shipped at a time);
- Between 4 and 5 weeks to the United States.
When will my order be shipped?
What countries does Uva Wine Shop deliver to?
Uva Wine Shop delivers to the following countries: Portugal (Continental), Spain (Peninsular), France, Germany, Luxembourg, Belgium, Netherlands, Austria, United Kingdom, Hungary, Czech Republic, Slovenia, Poland, Denmark, Slovakia, Lithuania, Italy, Croatia, Sweden, Estonia, Latvia, Finland, Romania, Greece, Bulgaria, Republic of Ireland and the United States.
If your country of delivery is not listed here, please contact us on firstname.lastname@example.org and we will check if possible to deliver.
Do you require a minimum quantity for ordering?
How can I follow my order?
What are the payment methods accepted by Uva Wine Shop?
Which credit cards are accepted?
Can I choose to pay on delivery?
Do the prices shown on the website include VAT?
Am I charged delivery charges?
Delivery costs are free for orders over: €50 on mainland Portugal, €100 to Spain and €150 to remaining countries where we deliver. For orders that amount to less, the exact delivery costs will be calculated per order (this offer is not valid for US deliveries). In order to obtain free shipping, you should register yourself in Uva Wine Shop. Please note that free shipping is not available for clients who work for either Sogevinus or ABANCA.
Below these amounts, you can find out the delivery charges following the next steps:
1 - Add any products you wish to buy to your shopping basket;
2 - Fill in the delivery address;
3 - Press "Calculate delivery cost".
If my order arrives damaged items, what should I do?